:: Corporate Soft Skills ::

Parivartan CTA's Customer Service training:

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."
~Sam Walton.

This is the age of the well informed customer. They are empowered and equipped to make the best of every penny they spend. They expect better deal, better service and better value for money. But better doesn't necessarily mean cheaper. For many it means reliable, cost effective, well supported.
Exceptional customer service is a large part of that good quality that most customers are willing to pay for even during hard times.

Does your organisation have an inspirational and insightful Customer Service ethos?

It is well known that if you can satisfy your current clients, then you have a good customer base to sell more services to. It's nowhere near as expensive to sell more services to your existing customer base as it is to find new, first time customers.

Now, with the advent of internet, we have blogs, social networking sites like:
Bebo, LinkedIn, Slashdot, StumbleUpon, Digg, Facebook, myAOL, Twitter, MySpace
and many more specialist sites that we have not even heard of yet.

You may want to look at internet reviews and see if there are user reviews on your company;

Else, you could just Google your company's name and the words customer service and see what appears on the World Wide Web!

So, guess what, someone who you really upset by your bad customer service can tell all of that and more to a whole lot. That's what!

We provide just about any kind of customer service training that your organization might need.

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